About the Project
Konoom represents a cutting-edge SaaS platform meticulously designed to provide multi-location brands with an exceptional tool for streamlining their customer reviews, ratings, and overall feedback management.
Our involvement in this project encompassed not only the development of an engaging and user-friendly interface but also a comprehensive UX audit and the establishment of a robust design system, ensuring seamless and effective review management.
Problems
Multi-location brands faced difficulties in efficiently managing customer reviews and ratings across various online platforms. They needed a centralized solution to streamline this process.
Challenges
While making Konoom our team found stumbled upon a few obstacles. We had to integrate three separate platforms into one platform and make a clean dashboard to give a clear.
Our Solutions
In design solution, we introduced an overview panel in Konoom, offering users a quick view of vital data like ratings, reviews, search trends, and impressions. Additionally, we implemented automation features to significantly reduce the burden of manual tasks.
Sketch
We crafted a storyboard to visualize user interactions and key features, helping us refine the user experience and ensure a seamless journey for Konoom users.
User Flow
We meticulously designed the user flow within Konoom, ensuring that users can easily navigate the platform to manage reviews, ratings, and customer interactions efficiently.
Visual Output
Our visual output for Konoom embodies a sleek and user-friendly interface. We incorporated the elements from our style guide to create a clean and professional appearance that aligns with the platform's purpose.
Dashboard Review
Konoom's dashboard review emphasizes clarity and efficiency, presenting crucial data in a visually accessible manner for multi-location brands to enhance their online reputation effortlessly.
Advance Report Results
The advanced report analysis in Konoom empowers multi-location brands with comprehensive insights, allowing them to make data-driven decisions and optimize their online presence effectively.
Conclusion
Our journey with Konoom was filled with ideation, collaboration, and dedication. We're proud to have developed a powerful tool that empowers multi-location brands to conquer the challenges of managing customer reviews and ratings.
